Included with every plan
Included Support
Included Support helps you use MemberTrace.
- Product support and issue resolution
- Knowledge base access
- Standard onboarding and product guidance
Pricing for membership organizations
Simple pricing. Powerful membership management.
Choose the platform that fits how your organization operates, then add the level of support you want. Pay for active members—not every historical contact—with simple $1 overages above your included allotment.
No hard member-count cliffs.
Society
$299
/mo · 500 active members included
Billed monthly · cancel anytime
Most Popular
The complete MemberTrace platform for most independent organizations.
- Complete membership management
- Events, payments, and communications
- Custom domain and full branding
- Custom fields, forms, and directories
- Saved reports and board dashboards
- Multiple admin seats
Growth
$599
/mo · 1,500 active members included
Billed monthly · cancel anytime
For larger or more complex organizations that need advanced control, automation, and integrations.
- Everything in Society, plus:
- Advanced permissions and automations
- API, integrations, and accounting exports
- Advanced reporting
- Dedicated onboarding specialist
Operator
From $1,500
/mo · up to 3 orgs & 1,500 members
Custom terms · talk to sales
For teams that operate multiple member organizations from one workspace.
- Operator Workspace for multiple organizations
- Everything in Growth
- Portfolio dashboard and shared staff access
- Separate branding per organization
- Up to 3 organizations and 1,500 members included
Exclusive to Operator
Operator Workspace
Run every organization you support from one workspace.
Not ready for a paid plan yet? See 90-Day Trial, Launch Program, and Concierge Migration.
Need custom apps, a larger Operator portfolio, or help moving from another system? Talk to us about a custom arrangement.
Exclusive to Operator
Run every organization you support from one workspace
Operator Workspace is the dedicated operating layer for teams responsible for multiple member organizations—not a required upgrade for every MemberTrace customer.
See every organization in one place
Surface issues across your portfolio
Shared staff in one operating environment
Optional add-on
Want MemberTrace to do more of the work?
Add Managed Support to any plan. Software support is already included. Managed Support is hands-on help operating MemberTrace.
Optional for any plan
Managed Support
Managed Support helps do the work inside MemberTrace.
- Recurring administration inside MemberTrace
- Configuration, content, member, and event setup
- Workflow optimization and regular check-ins
From $499/mo
Managed Support is a MemberTrace product add-on. It is not IT consulting, custom development, or a fractional CIO service.
Compare plans
What's included
Core MemberTrace is included in every plan. The table below shows only what changes across Society, Growth, and Operator.
Core MemberTrace — included in every plan
Memberships, renewals, events, communications, payments, directories, standard reporting, a hosted branded portal, and Included Support.
- Membership records, levels, and renewals
- Events, registration, and attendee management
- Member communications and email
- Online payments and dues
- Directories and custom fields
- Standard reports and dashboards
- Hosted member portal with custom domain and branding
- Included Support
| Capability | Society | Growth | Operator |
|---|---|---|---|
| At a glance | |||
| Who it is for | Most organizations | Complex organizations | Multi-org operators |
| Starting price | $299/mo | $599/mo | From $1,500/mo |
| Included active members | 500 | 1,500 | 1,500 across up to 3 orgs |
| Advanced operations | |||
| Advanced permissions | Not included | Included | Included |
| Automations | Not included | Included | Included |
| Advanced reporting | Not included | Included | Included |
| Dedicated onboarding specialist | Not included | Included | Included |
| Integrations | |||
| API access | Not included | Included | Included |
| Accounting exports | Not included | Included | Included |
| Custom integrations | Not included | Not included | Included |
| Support | |||
| Higher-priority product support | Not included | Included | Included |
| Managed Support | From $499/mo | From $499/mo | From $499/mo |
| Multi-organization operations | |||
| Operator Workspace | Not included | Not included | Included |
| Portfolio dashboard | Not included | Not included | Included |
| Shared staff access | Not included | Not included | Included |
| Separate branding per organization | Not included | Not included | Included |
| Cross-organization alerts | Not included | Not included | Included |
| Portfolio reporting | Not included | Not included | Included |
Who it is for
SocietyMost organizations
GrowthComplex organizations
OperatorMulti-org operators
Starting price
Society$299/mo
Growth$599/mo
OperatorFrom $1,500/mo
Included active members
Society500
Growth1,500
Operator1,500 across up to 3 orgs
Advanced permissions
SocietyNot included
GrowthIncluded
OperatorIncluded
Automations
SocietyNot included
GrowthIncluded
OperatorIncluded
Advanced reporting
SocietyNot included
GrowthIncluded
OperatorIncluded
Dedicated onboarding specialist
SocietyNot included
GrowthIncluded
OperatorIncluded
API access
SocietyNot included
GrowthIncluded
OperatorIncluded
Accounting exports
SocietyNot included
GrowthIncluded
OperatorIncluded
Custom integrations
SocietyNot included
GrowthNot included
OperatorIncluded
Higher-priority product support
SocietyNot included
GrowthIncluded
OperatorIncluded
Managed Support
SocietyFrom $499/mo
GrowthFrom $499/mo
OperatorFrom $499/mo
Operator Workspace
SocietyNot included
GrowthNot included
OperatorIncluded
Portfolio dashboard
SocietyNot included
GrowthNot included
OperatorIncluded
Shared staff access
SocietyNot included
GrowthNot included
OperatorIncluded
Separate branding per organization
SocietyNot included
GrowthNot included
OperatorIncluded
Cross-organization alerts
SocietyNot included
GrowthNot included
OperatorIncluded
Portfolio reporting
SocietyNot included
GrowthNot included
OperatorIncluded
Managed Support is an optional add-on for any plan. Operator Workspace is exclusive to teams managing multiple organizations.
Choose how you want to get started
Getting started with MemberTrace
Whether you're evaluating MemberTrace, launching a new society, or moving an established organization, there's a path designed for where you are today.
Existing small organization
90-Day Trial
Try MemberTrace with your organization before choosing a paid plan.
- 90 days free
- Up to 50 active members
- No credit card required
- Full MemberTrace product access
- Email support
- Choose a paid plan at the end of 90 days
The trial ends after 90 days, regardless of member count.
Brand-new organization
MemberTrace Launch Program
12 months or 50 active members, whichever comes first.
Building a new organization? Start with MemberTrace while you establish your membership.
For qualified new organizations that are actively building their membership.
- Application / approval required
- Free while launching
- Simple onboarding and email support
- Transition to a paid plan at graduation
For established organizations
Established organization
Concierge Migration
Skip the test environment. We'll help configure MemberTrace around your organization, migrate your data, and prepare your team for launch.
- Guided data migration
- Initial configuration assistance
- Admin onboarding
- Migration planning and data validation
- Go-live preparation
- Pay when you're ready to go live
Pricing FAQ
Questions boards ask before a demo
Straight answers on plans, support, getting started, fees, and membership counts.
Choose based on how you operate. Society is the complete MemberTrace platform for most independent associations and professional societies. Growth adds advanced permissions, integrations, automation, and reporting. Operator is for teams responsible for multiple organizations.
If you are evaluating MemberTrace, start with a 90-day trial. If you are forming a new organization, apply for the Launch Program. Paid MemberTrace starts at Society. The Launch Program is not a permanent free plan: eligibility ends after 12 months or 50 active members, whichever comes first.
No. Society includes 500 active members, then $1 per additional member. A straightforward 600-member society can stay on Society plus overage—and add Managed Support if you want help doing the work. Choose Growth when you need advanced permissions, automation, integrations, or reporting, not because another member signed up. Growth can also become cheaper than Society plus overage around 800 members; that is an economic option, not a required upgrade.
No. Operator is designed specifically for teams managing multiple organizations. Many independent societies and associations are best served by Society or Growth.
Managed Support is an optional add-on from $499/month for organizations that want hands-on help with recurring MemberTrace administration, configuration, event setup, workflows, and other platform tasks. It is not a product tier, and it is not IT consulting or custom development.
Small organizations may qualify for a 90-day trial. Newly forming organizations may qualify for the MemberTrace Launch Program. Established organizations typically start with Concierge Migration so their real data and workflows can be configured before go-live.
The Launch Program is designed for newly forming associations and societies building their initial membership. Applications are reviewed to ensure the program is a good fit. Participation lasts up to 12 months or until the organization reaches 50 active members, whichever comes first. It is not a permanent free plan.
The Launch Program is designed for newly forming associations and societies building their initial membership. Applications are reviewed to ensure the program is a good fit. Participation lasts up to 12 months or until the organization reaches 50 active members, whichever comes first.
Yes. Established organizations can use Concierge Migration, which includes guided data migration, configuration assistance, onboarding, and launch support. Pay when you're ready to go live.
No. Package pricing covers the MemberTrace platform. Card processing for dues, events, and other member payments uses Stripe and is charged at standard Stripe rates separately from your subscription.
Active members are current members who are dues-exempt or have paid dues in the last 12 months — not every historical contact in your database. Counts update from your live membership data for each billing period, so you pay for the members you are actually operating.
Included Support helps you use MemberTrace. Managed Support helps do the work inside MemberTrace. Every subscription includes product support, knowledge base access, standard onboarding, issue resolution, and product guidance. Managed Support is a separate optional add-on.
Standard onboarding covers guided setup of your organization, core membership and dues configuration, portal branding basics for your package, and training so your admins can run day-to-day operations. Complex data migration and custom integrations are scoped and quoted separately, or handled through Concierge Migration.
Yes. Standard CSV and structured imports are part of onboarding. Larger historical archives, multi-system consolidations, and payment-history rebuilds are available through Concierge Migration or as scoped migration work when needed.
Yes. Every package includes a hosted member portal with custom domain and full branding. Broader marketing websites outside the member portal can be discussed if you need them.
Transactional and operational member email for renewals, receipts, and notices is included for normal operating volumes. SMS and high-volume campaigns are available; we confirm fair-use or usage terms during your demo so expectations match how you communicate today.
Yes. Self-serve packages are billed monthly with no long-term commitment, so you can move up or down as needs change. Annual agreements are available on request for Society and above when your board prefers a fixed yearly arrangement.
Still deciding? Book a personalized demo and we will map the right package to your workflows.